Welcome to the official website of Rethink Filters (the “Collective System”, “we”, “us”, “our”), available at www.refilters.com.cy. By accessing and using this website, you accept and agree to be legally bound by these Terms of Use. If you do not agree with them, please do not use the website.
About Rethink Filters: we are Cyprus’ licensed collective system for the management of waste from tobacco products with filters, and from filters marketed for use in combination with tobacco products. “Rethink Filters” is the trading name of CPC RETHINK FILTERS LTD, a company limited by guarantee without share capital, registered in the Republic of Cyprus under registration number ΗΕ 462620 on 10 July 2024, with its registered office at 229 Tseriou Avenue, 2047 Strovolos, Nicosia, Cyprus. We operate under a six-year licence granted on 4 May 2026 by the Minister of Agriculture, Rural Development and Environment as the approved body responsible for the management of tobacco product filters under the Waste (Management of Waste from Tobacco Products with Filters and Filters Marketed for Use in Combination with Tobacco Products) Regulations of 2024 (Κ.Δ.Π. 53/2024). This website is an informational and awareness website: it does not offer user accounts, does not process payments, does not host any online forms, and is not the means by which producers join the Collective System or discharge their obligations. Membership and collection arrangements are made separately, following contact with our team.
1. Definitions
- “Website” means www.refilters.com.cy, including all of its pages, sections and language versions.
- “User” or “you” means any person who accesses or uses the Website.
- “We”, “us”, “our”, “Collective System” means Rethink Filters, as identified above.
- “Content” means all text, images, photographs, video, graphics, logos, trademarks, designs, figures and software published on the Website.
- “Producer” means any person or undertaking that places tobacco products with filters, or filters marketed for use in combination with tobacco products, on the market of the Republic of Cyprus and is subject to obligations under the Regulations.
- “Regulations” means the Waste (Management of Waste from Tobacco Products with Filters and Filters Marketed for Use in Combination with Tobacco Products) Regulations of 2024 (Κ.Δ.Π. 53/2024), as amended or replaced from time to time.
2. Lawful Use of the Website
By accessing the Website, you agree to use it lawfully and in good faith. In particular, you agree that you will not:
- gain unauthorised access to our information systems, or attempt to do so;
- transmit malicious software or engage in disruptive conduct;
- interfere with the proper functioning or security of the Website;
- use automated means to extract, scrape or harvest Content or data from the Website without our prior written consent;
- reproduce, republish or distribute Content in a manner that suggests our endorsement, or that misrepresents your relationship with us or your participation in the Collective System;
- make any unlawful, abusive or commercially exploitative use of the Website.
You are liable for any damage caused to us as a result of unlawful or abusive use of the Website.
3. Intended Audience
The Website is addressed to the general public in Cyprus and to Producers, importers, local authorities, schools and other organisations with an interest in the management of tobacco product filter waste. It does not require registration, it does not collect personal data from visitors through any form, and it is not directed at children.
Nothing on the Website promotes, advertises or encourages the use of tobacco products. Its purpose is the opposite — to reduce the environmental harm caused by the way in which their filters are discarded.
4. Purpose and Scope of the Website
The Website exists to inform. It explains what the Collective System is and does, describes the environmental problem it addresses, publishes news of our work, and provides our contact details.
The Website is not an operational platform. In particular, it does not allow you to register as a member, submit a declaration or return, report quantities placed on the market, request a collection, or make any payment. Those matters are handled directly with our team using the details in section 18.
Any information published on the Website about membership, obligations or procedures is a general description. It does not replace, vary or extend the terms of any written agreement between us and a Producer, and where the two differ, the written agreement prevails.
5. Accuracy of Information and Environmental Data
Content on the Website is provided “as is” and for general informational purposes only. We make reasonable efforts to keep it accurate and up to date, but we cannot guarantee that it is complete, current or free of error.
The Website presents environmental figures, statistics, estimates and counters — for example, estimated quantities of cigarettes consumed in Cyprus, the material composition of filters, the time filters take to break down in the environment, and the number of participating members. These figures are indicative. They are drawn from published research, national data or our own records at a given point in time, and may be rounded, estimated, or superseded by later information. They are published to raise awareness and should not be relied upon as scientific findings, as official statistics, or for any regulatory, commercial or academic purpose.
Any reliance you place on Content is at your own risk.
6. No Legal or Regulatory Advice
The Website describes environmental legislation and the Extended Producer Responsibility framework in general terms, for information only. Nothing on the Website constitutes legal, regulatory, technical or other professional advice, and nothing on it should be treated as a determination of whether any particular person or undertaking falls within the scope of the Regulations or complies with them.
Participation in the Collective System does not in itself guarantee compliance with any legal obligation. Producers remain responsible for their own compliance and should obtain independent advice where necessary. Nothing published on the Website binds the Department of Environment or any other competent authority.
7. Official Status and Third-Party Marks
Our description of ourselves as a licensed collective system refers to the licence identified in the “About” section above. References on the Website to the Republic of Cyprus, the Ministry of Agriculture, Rural Development and Environment, the Department of Environment, municipalities, communities or any other authority or organisation are made for information purposes only. They do not imply that those bodies endorse, verify, or are responsible for, the Content of the Website.
Names, logos and trademarks belonging to third parties — including those of our members, partner local authorities and public bodies — remain the property of their respective owners and are used with permission or as permitted by law.
8. Intellectual Property
All intellectual property rights in the Website’s Content — text, images, photographs, video, graphics, logos, trademarks, designs, awareness-campaign material and software — belong to us or to our licensors, and are protected under Cyprus and European Union law. This includes the “Rethink Filters” and “Refilters” names and marks.
You may view, download and print Content for personal, non-commercial or educational use only, provided that you do not alter it and that you acknowledge the source. Any other use — reproduction, distribution, publication, adaptation or commercial exploitation — requires our prior written consent.
If you believe that any Content on the Website infringes your intellectual property rights, please contact us using the details in section 18, with details of your claim, and we will respond promptly.
9. External Links and Third-Party Content
The Website may include links to, or content embedded from, third-party websites and services — for example video hosting, mapping services, and our social media profiles — purely for the convenience of users. We do not control those third parties and we are not responsible for their content, availability, security or data practices. A link does not imply endorsement. Your use of them is governed by their own terms and policies, which we encourage you to review.
10. Contacting Us
The Website does not provide any online form. If you choose to contact us by telephone or by e-mail using the details published on the Website, you voluntarily provide personal data — such as your name, e-mail address, telephone number, and whatever information you include in your message. We use that information solely in order to respond to you and to follow up where reasonably necessary, as described in our Privacy Policy.
You are responsible for the accuracy of the information you choose to give us, and you should not send us personal data relating to other people unless you are entitled to do so.
11. Website Operation and Availability
We take reasonable technical and organisational measures to keep the Website secure. We cannot, however, guarantee uninterrupted access, or operation free of technical faults, interruption or malicious software.
We may modify, suspend or withdraw all or part of the Website at any time, and we may restrict access where this is necessary for maintenance, security or legal reasons.
12. Cookies
We use cookies and similar technologies so that the Website functions properly, to remember the language you have chosen and, where you agree to it, to analyse how the Website is used and to display content hosted by third parties.
Cookies that are not strictly necessary — including analytics cookies and those set by embedded video and mapping services — are placed only with your consent, which you give through the cookie banner shown when you first visit the Website. You can review or change your choice at any time through the cookie settings icon displayed at the bottom of your screen, or the “Cookie Preferences” option in the website footer. Either opens a settings panel where you can accept, refuse or adjust your preferences by category, with a clear explanation of each. For more detail on the cookies we use and how we manage them, please see Section 7 (Cookies and Tracking Technologies) of our Privacy Policy.
13. Data Protection
Any personal data processed in connection with your use of the Website is handled in accordance with Regulation (EU) 2016/679 (GDPR) and the Processing of Personal Data (Protection of the Individual) Law of 2018 (Law 125(I)/2018). Our Privacy Policy explains what we collect, why, on what legal basis, for how long we keep it, who receives it, and what rights you have — including your right to lodge a complaint with the Office of the Commissioner for Personal Data Protection.
14. Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental or consequential loss — including loss of profit, revenue, business, opportunity or data — arising from or in connection with the use of, or inability to use, the Website, or from reliance on its Content.
Nothing in these Terms of Use excludes or limits liability where it cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, or for fraud.
We are not responsible for delay or failure caused by events beyond our reasonable control, including network or hosting failures, power outages, cyber-attacks, industrial action, natural events or acts of public authorities.
15. Severability
If any provision of these Terms of Use is found to be invalid, unlawful or unenforceable, that provision shall be severed and the remaining provisions shall continue in full force and effect.
16. Modifications to these Terms of Use
We may amend these Terms of Use at any time we consider necessary, without prior notice. Amendments take effect once published on
the Website, and your continued use of the Website afterwards constitutes acceptance of them. Please review this page from time to time.
17. Governing Law and Jurisdiction
These Terms of Use are governed by the laws of the Republic of Cyprus and of the European Union. Any dispute arising from or in connection with them falls under the exclusive jurisdiction of the courts of the Republic of Cyprus.
18. Contact Information
For any questions regarding these Terms of Use, please contact us:
CPC Rethink Filters Ltd
229 Tseriou Avenue, 2047 Strovolos, Nicosia, Cyprus
Email: admin@refilters.com.cy
Tel: 7008 7333
Registration No.: ΗΕ 462620
By accessing and using this website, you acknowledge that you have read, understood, and agreed to these Terms of Use.
